Serving the Navajo Nation

navajo division of social services

Information Technology

Mission Statement

The mission of the Information Technology Section is to provide fast, reliable solutions and integrate technology to support and facilitate efficient services to all Navajo Nation Division of Social Services staff and related entities.

Goal

The goal of the Information Technology Section is to build a sound, secure, information technology infrastructure that encompasses all the information technology needs for the Navajo Nation Department of Social Services.

 

Information Technology is committed to:

Professionalism Collaboration Integrity Security
Reliability Accountability Efficiency Team Work
Effectiveness Compliance Innovation Excellence
Continous Improvement Standardization Communication Training

 

Purpose

An Information Technology policy is a vital and integral part in developing the Information Technology (IT) infrastructure for day-to-day operations for the Navajo Nation Division of Social Services (NNDSS).  This policy will provide guidelines for NNDSS users to successfully operate their IT devices and the navigation of network systems in a responsible, respectful, and ethical manner.  The users will be responsible for their actions in accessing network services. This policy will ensure NNDSS IT resources will be used:

  1. legally;
  2. securely;
  3. without undermining NNDSS;
  4. perform effectively,
  5. in the spirit of cooperation, trust and consideration;

 

Main Office:

 

POST OFFICE:

NDSS - Executive
P.O. Box 4590
Window Rock, AZ 86515

Phone: 928-871-6851
Fax: 928-871-7372

PHYSICAL:

NDSS - Executive

2296 Administration Building #2

Window Rock Boulevard,

Window Rock, AZ 86515

 

Vernon Livingston
Computer Operations Manager

928-871-6972

vlivingston@navajo-nsn.gov
Roger Davis II
Prin. Information Systems Technician

928-871-6847

rdavis@navajo-nsn.gov
Frank Burnside, Jr.
SR Information Systems Technician

928-871-7342

frankburnsidejr@navajo-nsn.gov


 


 

Help Desk Software :

 

 

 

  • Simplifies and streamlines IT service management from request to resolution
  • Automates help desk ticketing with rule-based routing & escalation, parent-child relationship, real-time tracking, and SLA alerts
  • Automates help desk ticketing with rule-based routing & escalation, parent-child relationship, real-time tracking, and SLA alerts
  • Built-in knowledge base offers centralized knowledge management and promotes end-user self-service
  • Affordable pricing for IT technician logins—no additional cost for customer logins or managed IT assets

 

Tutorial Videos:

 

 

Video 1: Web Help Desk FAQ

 

Video 2: Web Help Desk Request

Emergency Numbers

 

Navajo Nation Police Department

(928) 871-6111

(928) 871-6113

SFP Crisis Line

(505) 368-1157

National Suicide Prevention Lifeline

 

1 (800) 273-8255 (TALK)

 

Report Child Abuse or Neglect

 

Call #7233 Cell Phone

1-855-333-SAFE

 

NDSS Executive

 

 

Adminstration Building 2

 

Window Rock AZ

P. (928) 871-6851

F. (928) 871-7372

 

Ndss - programs

 

Child Care Development Fund

P. (928) 871-6629

Developmental Disabilities

P. (928) 871-8067

Dept. of Family Services

P. (928) 871-6556

Navajo Children & Family Services

P. (928) 871-6806

Dept. For Self Reliance

P. (928) 810-8553

Navajo School Clothing Program

P. (928) 871-7509

Navajo Treatment Center for Children & Their Families

P. (928) 871-7679

Strengthening Families Program

P. (928) 871-7629