Department of Family Services

The Navajo Nation Department of Family Services provides specialized human services to children, adults, and elderly whom are experiencing abuse, neglect or crisis and to help maintain healthy and stable families on the Navajo Nation. In addition, provide quality services to individuals and households experiencing temporary financial hardship in meeting their short term basic needs, immediate emergency and home energy needs.

The following services shall be administered through the Family Services Offices in accordance with established policies, rules, regulations, contracts and including Federal, State, and Navajo Nation laws:


The goal of the DFS is to provide quality casework services that address each person's cultural needs, explain information to the consumer in the language the consumer is most familiar and provide services in the consumers' own community. The delivery of services to individuals and families shall be provided in an efficient and effective manner utilizing the wrap around method of intervention and the system of care model. And assist individual and households to become self-sufficient through education of financial management, home energy saving and referral to programs that would assist the families in overcoming financial hardship. Services are administered in accordance with all applicable Navajo, Federal and State laws, rules, regulations and policies.


Currently, the DFS has ten (10) specialized programs. Each program is guided and supported by a program supervisor. Each program serves a specific purpose and can be found in most DFS field offices located throughout the Navajo Nation.

Program Service Supervisor
1. Youth Home Program Boys and Girls Group Home, Counseling, Tutoring Services, Child Home Care Services TBA
2. Dine Elderly Protection Program Adult Protective Services/Investigations, Elderly Protective Services/Investigations, Elderly and Adult Case Management, Adult and Elderly permanancy services, Crisis Intervention and Support Services for victims of elderly abuse. TBA
3. Adult In-home Care Program Elderly in-home care services TBA
4. Navajo Nation Long Term Care Program Long Term Care Case Management services for AHCCCS Marie Keyonnie, BS
Program Manager I
(928) 871-6845
Window Rock Admin. Ofc.
5. Healthy Families Program Intensive Family, Parent(s) in-home based services, Parenting Skills education & training, family living skills development, Family Group Conferencing, Intensive Child permanency Services TBA
6. Living in Harmony Program Abuse and Neglect Prevention (children, adults, elderly, family, and intimate partners), Crisis Intervention and Supportive Services for victims and their dependents of family violence and dating violence TBA
7. Alchini Biilnaanish Program Child Foster Care recruiting, Foster Home Licensing and certification, Home studies, Foster Care Training Diane Haven-Woody
Sr. Social Service Rep.
(928) 871-6820
Window Rock Admin. Ofc.
8. Children & Families Well Being Program Intake/Reporting, Child Protective Services/Investigations, Child Case Management, Family Conferencing Marie Jim, LMSW
(928) 755-5930
Ganado Field Office
9. Title IVE Program Determine IVE eligibility for children in out of home placement Wilfred Yazzie, LCSW
Principal Social Worker
(928) 871-6850
Window Rock Admin. Ofc.
10. Financial Assistance Program Provide financial assistance to eligible individuals to meet their basic, home energy or emergency needs resulting from unforeseen circumstances. Madalena Kee, BA
Administrative Service Ofcr.
(928) 871-6556
Window Rock Admin. Ofc.


P.O. Box 704
Window Rock, AZ
Phone: (928) 871-6556
Fax: (928) 871-7009


Department Manager III
Gladys Ambrose, LCSW

Administrative Program Manager
Michele Jones, MPA

Administrative Assistant
Rebecca Healing

Front Desk Specialist
Sharon Pete

Main Office:

Fax: 928-871-7009

Gladys Ambrose
Department Manager III


Marie Keyonnie
Program Manager I


Wilfred Yazzie
Principal Social Worker


Michele Jones
MPA, Program Manager I


Char Franklin
Senior Accountant


Rebecca Healing


Diana Haven-Woody
Senior Social Service Representative


Agency Offices:

Crownpoint Department of Family Services

Gallup Office
P.O. Box 777
Gallup, NM 87305

Phone: 505.726.9375

  • Mollie Billie

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Crownpoint Office
P.O. Box 936
Crownpoint, NM 87313

Phone: 505.786.2236

  • Carma Peshlakai

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Fort Defiance Department of Family Services

Fort Defiance Office
P.O. Box 950
Fort Defiance, AZ 86504

Phone: 928.729.4013

  • Sharon Lee-Begay


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Dilcon Office
P.O. Box HC63 BOX J
Winslow, AZ 86047

Phone: 928.657.8030
Fax: 928.657.8098

  • Christopher Begay
    MSW, PSW

  • Nyana Leonard


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Ganado Office
P.O. Box 210
Ganado, AZ 86505

Phone: 928.755.5930

  • Marie Jim

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Tuba City Department of Family Services

Tuba City DFS Administration Office
P.O. Box 280
Tuba City, AZ 86054

Phone: 928.283.3250

  • Mary Sampson
    MSW, PSW

  • Case Etsitty


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P.O. Box 280
Tuba City, AZ 86054

Phone: 928.283.3266
Fax: 928.283.3267

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Kayenta Office
P.O. Box 520
Kayenta, AZ 86033

Phone: 928.697.5530

  • Orlinda Douglas
    MSW, PSW


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Kaibeto Office
P.O. Box 1905
Kaibeto, AZ 86053

Phone: 928.673.5860

  • Orlinda Douglas
    MSW, PSW


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Chinle Department of Family Services

Chinle Office
Navajo Route 7
BIA Bldg., Rm. C-9
P.O. Box 1000
Chinle, AZ 86503

Phone: 928.674.2050/2051
Fax: 928.674.5740

  • Sheila Tso
    MSW, PSW

  • Ferle Belingachee


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Shiprock Department of Family Services

Shiprock Office
P.O. Box 3289
Shiprock, NM 87420

Phone: 505.368.1185

  • Vera Blackwater
    MSW, PSW

  • Wesley George


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